Troubleshooting
Having trouble? Check here for help!
- I’m having issues with the app/unable to upload or edit photos/other technical problems.
- I forgot my SimplePrints password – how do I reset it?
- What is the Pixel Stretch Effect on Canvas Prints?
- What are canvas prints?
- Can I use SimplePrints on more than one device?
- I’m having a problem or have a question that isn’t answered here.
- What devices does SimplePrints work on? Can I use SimplePrints from my computer?
- How do I close my account?
- Can I have multiple accounts on one device?