SimplePrints Knowledge Base
  • Home
  • Contact
  • Contact

Payment Questions

All your billing questions are answered here.

  • Are my payments secure? What payment methods do you accept? Can I use Paypal?
  • Can I use my coupon and account credits on the same order?
  • Do you offer any coupons or discounts?
  • How do I add or change a saved credit card?
  • How do I change my gift card currency?
  • How do I purchase a gift card?
  • How do I purchase with Apple Pay?
  • How do I set up Apple Pay?
  • How do I use a promo code with a gift card?
  • How much are credits worth?
  • I have a gift card - how do I use it?
  • I have a referral code – how do I use it?
  • Once I earn credits, how do I apply them to my order?
  • What if I need to cancel my SimplePrints order or need a refund?
  • Where can I check my available credit balance?
  • Where can I view the full Terms and Conditions for the referral program?
  • Where do I enter my promo code?
  • Why don’t I see my refund on my statement?
  • Why is my promo code not working?
  • Why is my SimplePrints order listed as a recurring charge on my statement?

Categories

  • Creating Your Project
  • Policies
  • Seamless Layflat Books
  • Wall Calendars
  • Orders and Purchasing
  • Payment Questions
  • Shipping and Delivery
  • Photo Books
  • Mini Photo Books
  • Canvas Prints
  • Metal Prints
  • Gift Cards
  • Referral Program
  • Troubleshooting
No results found

© Storytree 2025. Powered by Help Scout