Why is my SimplePrints order listed as a recurring charge on my statement?

We do not automatically charge recurring payments under any circumstances; you will only be charged when you choose to purchase an item through our service. The charge may appear as a recurring payment on your statement because our payment processor, Stripe, stores this information to allow easier checkout on future purchases. You may read more about this on our payment processor’s website: https://support.stripe.com/questions/why-are-my-customers-charges-marked-as-recurring.

If you have any questions about a charge or purchase from SimplePrints, please don't hesitate to contact us at hello@simpleprints.com, and we'd be happy to help you.

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