Can I use SimplePrints on more than one device?

While you can access your SimplePrints account on multiple devices, including the SimplePrints app and SimplePrints Web, for the best results, we do not recommend editing the same project on multiple devices or browser tabs at the same time. It is best if you make sure your images are uploaded to your cloud account, then only use one device to create your SimplePrints project. What our app and web editor do is constantly save the information it's reading while it's happening, so if you have two or more instances of the project open, it's constantly saving both at the same time.

If the same project is open in more than one place, each instance may attempt to save changes simultaneously, which can result in:

• Missing changes
• Duplicated pages
• Unexpected page layouts
• Syncing conflicts or other project issues

For the best experience

If you must work on your project from multiple devices or platforms:

1. Finish editing on one device and force close the app before opening the project on another.
2. Close the project (or browser tab) on the first device before continuing on the next.
3. Allow a few moments for your most recent changes to sync before switching devices.
4. Make sure you have an active internet connection while editing.

Using SimplePrints Web

• Please note: Currently, only photo books, metal prints, desk prints, & wall calendars are supported on SimplePrints Web.
• Projects and recent changes may take a few moments to sync between devices.

Still having trouble?

If you've experienced missing changes, duplicated pages, or other syncing issues after using multiple devices or browser tabs, please contact our support team at hello@simpleprints.com, and we'll be happy to help.