Troubleshooting
Having trouble? Check here for help!
- I need help with a damaged or defective item.
- I’m having a problem or have a question that isn’t answered here.
- I’m having issues with the app/unable to upload or edit photos/other technical problems.
- SimplePrints Tutorial Videos
- Someone used my referral code when placing their order, why didn’t I get a credit?
- What devices does SimplePrints work on? Can I use SimplePrints from my computer?
- What do you use my phone number for?
- What is the Pixel Stretch Effect on Canvas Prints?
- What size photos should I use?
- Why can't I add more photos to my project?
- Why can’t I log in with Facebook or access my photos on Facebook and Instagram?