Troubleshooting
Running into an issue? Find solutions to the most common problems here.
- How do I change my password? How do I recover a lost password?
- Can I have multiple accounts on one device?
- Can I use a freight forwarding service to ship internationally?
- Can I send an order to a prison or jail?
- Why can’t I log in with Facebook or access my photos on Facebook and Instagram?
- What do you use my phone number for?
- How do I save my Wall Calendar?
- Someone used my referral code when placing their order, why didn’t I get a credit?
- How to Force Close the SimplePrints App
- How do I use a promo code with a gift card?
- How do I change my gift card currency?