How do I place an order for my photo book?
On iOS:
After you’ve finished creating your book, tap 'Preview' to begin the checkout process. Please take a moment to review the preview and then tap 'Add to Cart'. If you need to change the book size or paper type, add a gift box, or change the quantity, you may do so on the 'Cart' screen. When you are ready to complete the checkout process, tap 'Continue to Checkout'. The 'Checkout' screen allows you to add the delivery address, select a shipping method, edit your payment information, and enter a promo code. A breakdown of your total cost will also be displayed on this page. Once you’ve entered all the information, tap 'Place Order' to submit payment and complete your purchase. We’ll send you a confirmation email to your registered email address with all your order information. Please take a moment to review your shipping address and the preview link in the email we send. If you notice any mistakes or need to make a last-minute edit to your project, you can click the link in your confirmation email to place your order on holdwithin 2 hours after your order was placed. For all other issues, including address changes, you can contact us at hello@simpleprints.com. Please note: Placing your order on hold may affect the estimated delivery date given in the app.
On Android:
After you’ve finished creating your album, we recommend taking a moment to review your album to make sure everything looks the way you want it to. To preview your book, tap on the 3 black dots on the top right of the screen and tap 'Preview'. After reviewing, tap the back button to return to the book. When you believe it’s ready, tap the blue arrow at the bottom right corner of the screen. On the next page, you may select 12×12 Inch Hardcover, 8×8 Inch Hardcover, or 8×8 Inch Softcover, as well as add spine text to either hardcover book. Once you’ve selected the book type, you will be prompted to choose your paper type. Once selected, tap 'Next' to continue. The next screen will be the checkout page. Here, you may add a recipient, adjust the quantity, choose a shipping method, and enter your payment details. You may also edit the paper type and add a gift box, if available, on this page. A breakdown of your total cost will also be displayed on this page. Once you’ve entered & reviewed all the information, tap Place Order to submit payment and complete your purchase. We’ll send you a confirmation email to your registered email address with all your order information. Please take a moment to review your shipping address and the preview link in the email we send. If you notice any mistakes or need to make a last-minute edit to your project, you can click the link in your confirmation email to place your order on hold within 2 hours after your order was placed. For all other issues, including address changes, you can contact us at hello@simpleprints.com. Please note: Placing your order on hold may affect the estimated delivery date given in the app.
Please note: Gift packaging and paper upgrades are unavailable for seamless layflat photo books and mini photo books.